I manage each property application from the very start of the journey through to moving into a property. I am the first point of contact for tenants during their application process. I also act as liaison between Cloud9 and our landlords updating them regularly as we progress through the application process.
What I enjoy the most: I enjoy the customer service side of the job the most, I pride myself on being both approachable and understanding to customer’s needs, I always put myself in my customer’s shoes.
An interesting fact about me: I can Snowboard & Surf, despite living in Coventry which is about as far as you can get from any mountains or the sea!