Landlords
Professional Property Management. Exceptional Results.
Whether you own a single investment property or a substantial portfolio, successful letting requires more than finding a tenant. It demands informed advice, proactive management and a partner committed to protecting your investment while maximising its long-term performance.
At Cloud9 Estates, we provide a comprehensive lettings and property management service tailored to the individual needs of every landlord. Combining local market expertise with award-winning customer service, we help landlords achieve strong returns while ensuring complete peace of mind.
Local Knowledge. Proven Expertise.
Our experienced team has an in-depth understanding of the Coventry, Warwickshire and West Midlands rental markets, advising private landlords, portfolio investors and overseas clients across residential, student, HMO, block and commercial property.
From accurate rental valuations and strategic marketing through to tenant selection, compliance and ongoing management, every aspect of your property is handled with professionalism, diligence and attention to detail.
We understand that every investment has different objectives, and our advice is always tailored to your individual circumstances.
Award-Winning Service
Our commitment to delivering exceptional standards has been recognised through consistent independent assessment.
Cloud9 Estates is proud to be the recipient of The British Property Awards Gold Winner for Lettings for nine consecutive years (2018–2026), recognising outstanding levels of customer service, professionalism and operational excellence.
We have also been recognised among the Top 3 Estate Agencies in the region for Lettings, based on independent performance data from Rightmove and Zoopla.
These achievements reflect our unwavering commitment to delivering exceptional results for landlords and tenants alike.
Trusted Professionals
Professional standards are central to everything we do.
Cloud9 Estates is a proud member of ARLA Propertymark, Propertymark NAEA, The Property Ombudsman and the Client Money Protection (CMP) Scheme, providing landlords with complete confidence that their property is managed in accordance with recognised industry best practice.
Client funds are fully protected through the Client Money Protection Scheme, while our professional memberships ensure we operate to the highest standards of ethics, compliance and accountability.
Recognised by Coventry City Council
Our expertise has also been recognised locally through a Property Management Standard Commendation from Coventry City Council, acknowledging our commitment to raising standards within the private rented sector.
As an accredited provider working closely with the Council, local employers and key institutions, we remain at the forefront of evolving legislation, licensing requirements and best practice, enabling landlords to remain compliant in an increasingly regulated market.
Proactive Management
Managing property successfully requires constant attention to detail.
Our dedicated Property Management team oversees every aspect of your investment, including tenant communication, maintenance coordination, inspections, compliance, renewals and rent collection. Through regular reporting and clear communication, landlords remain fully informed while enjoying the reassurance that their property is being professionally managed.
For landlords seeking a fully managed experience, our objective is simple: to protect your asset, maximise its performance and deliver complete peace of mind.
Marketing That Delivers
Every instruction benefits from a carefully considered marketing strategy designed to attract high-quality tenants quickly and effectively.
Properties are promoted across the UK’s leading property portals, including Rightmove, Zoopla and OnTheMarket, together with targeted digital marketing, social media campaigns and our high-performing Cloud9 Estates website.
Our long-standing partnerships with University Hospitals Coventry & Warwickshire, major employers and relocation networks also provide access to a broad audience of professional tenants relocating to the region.
A Long-Term Partnership
We believe successful property management is built on trust, transparency and lasting relationships.
Whether you are letting your first property or managing an established portfolio, Cloud9 Estates offers the experience, professional standards and award-winning service to help you protect your investment and achieve its full potential.
Landlord Letting Fees
| Services Included | Fully Managed Rent Guarantee Service Package 1 | Fully Managed Service Package 2 | Rent Collection Service Package 3 | Let Only Service Package 4 |
|---|---|---|---|---|
|
50% of first months rent 15% monthly (Not available for Student Property) |
Residential 50% of first months rent 10% monthly (Student 50% set up fee, 12% monthly) |
Residential 50% of first months rent 6% monthly (Student 50% set up fee, 7% monthly) | 90% of the first months rent | |
| Consultation/Valuation of property | ||||
| Credit Check | ||||
| Guarantor Check | ||||
| Right to rent check | ||||
| Affordability Verification | ||||
| Previous landlord reference | ||||
| Create and manage tenancy signing | ||||
| Employment reference | ||||
| First month rent collection | ||||
| Deposit collection | ||||
| Monthly rent collection | ||||
| Monthly rent payment | ||||
| Monthly rent statement (accounting purposes) | ||||
| Inspections (6 Monthly) | ||||
| Safeguarding landlord details | ||||
| Manage council and supplier registration | ||||
| Deposit protection | ||||
| Move in inventory | ||||
| Move out inspection | ||||
| Maintenance call handling | ||||
| Maintenance service available/call out | ||||
| Deposit dispute management | ||||
| Out of hours call handling | ||||
| 24 hour contact | ||||
| Emergency visits | ||||
| Virtual tour created | ||||
| Inspections (3 monthly) | ||||
| End of year tax return | ||||
| Offer eviction legal support | ||||
| Rent Guarantee option |
Prices are subject to VAT in the event the Landlord has a change of mind once tenant(s) have been sourced and paperwork process started, there will be a charge of £210. In the event there is more than 2 people being checked then the cost will be £100 per person plus VAT.