Fair Usage Policy

Updated 1st June 2022 *

Our Fair Usage Policy is implemented on trust that you shall use this service in a proper and lawful manner.

On some of our properties you may be able to take advantage of our bills inclusive offer.

From time to time, tenants will ask to see our Fair Usage Policy even though our usage is unlimited. Therefore, this policy is implemented to ensure that our tenants use the utilities both legally and within reasonable and sensible limits. We believe this policy will encourage our tenants to be considerate in their use of these services by ensuring there is no unnecessary wastage of energy. Energy is your gas and electric.

If a property goes over the allowance detailed below, if we ascertain that excess usage is due to unreasonable and or illegal usage, we as your landlord may be entitled to charge you.
Example: You should be mindful of closing windows when the heating is on preventing unnecessary waste as this will be deemed as unreasonable excess usage and waste.  The allowances detailed below are most generous compared to any other bills inclusive provider.
Number of Tenants Annual Allowance of Energy per Property
3 £2,184.00
4 £2,912.00
5 £3,640.00
6 £4,368.00
7 £5,096.00
8 £5,824.00
9 £6,552.00
10 £7,280.00
11 £8,008.00
12 £8,736.00
13 £9,464.00
14 £10,192.00

This Fair Usage Policy refers also to illegal and immoral use of the internet, including but not limited to:

  • Sending, receiving, publishing, posting, distributing, uploading, downloading, recording, reviewing, or streaming any material which is offensive, abusive, indecent, obscene, unlawful, harassing or a breach of the copyright, trademark, intellectual property, confidence, privacy, or any other rights of any person.
  • Activities that invade another’s privacy, cause annoyance, inconvenience, or needless anxiety to any person.
  • Activities that are in breach of any other third party’s rights, including downloading, installation or distribution of pirated software or other inappropriately licensed software, deletion of any author attributions, legal notices or proprietary designations or labels in any file that is uploaded, falsification of the origin or source of any software or other material.

This policy is subject to regular review any may change at any time in line with the high rises in utilities.