STUDENTS

Application fee

£200 each

Further people

£200 each

Guarantor 

Included

Int. checks

Included

Tenancy Renewal

£150 

NON-STUDENTS

Application Fee

£200 each  

Further people

£100 Each

Guarantor

£100 each

Int. checks

Included

DURING YOUR TENANCY - FEES 

Tenancy Amendment

£80

Tenancy Renewal

£85 (Non student)

Missed rent payment (Day 1)

£35

Late rent payment (Day 2 +)

£10 Per day thereafter

Cancellation of prearranged Cloud9 appointment

£35 

Tenant no show (prearranged appointment)

£35

Failed to give access to a prearranged appointment

£75

Inspection appointment cancelled due to cleanliness

£75 

Rubbish/waste not placed in the correct bin

£35

Replacement standard key (per key)

£25

Replacement key (special / security key) 

Price will vary depending on key type

Unnecessary repair issue(trip switches, locked out of property, shown how to use an appliance etc)

£35

Extra copy of tenancy agreement requested

£15

ANY CHARGES RELATING TO BEHAVIOUR INCLUDING BUT NOT LIMITED TO:

CHARGES

Failure to decrease noise after an instruction

£20 - £40 per person

Verbally abusive or offensive conduct

£30 - £50 per person

Throwing objects from windows

£50 - £75 

Breach of Smoking Policy

£30 - £50 per person

General nuisance (e.g. drunken disorder, late gatherings and general disturbance to other residents

£20 - £40 per person

Unauthorised overnight guests for 2 nights or more per week

£20 - £40 per day 

Use or storage of prohibited items

£20 - £40 per person 

Possession of illegal substance

£60 - £80 per person

Visit to property to make contact with tenant due to overdue rent/payments

£35 per person

Advertisement for a replacement tenant (subject to landlord approval or if replacement tenant(s) found

£180

TENANCY ENDING - FEE

Failure to return keys at the end of tenancy

£25 per key

Lock changes required where security maybe at risk

£75 per lock

Cleaning (if required)

£15 per hour

Removal and disposal of rubbish

£15 per bag

Rearrangement of check out inventory appointment (applies if prearranged appointment cannot be conducted due to tenant neglect/no show/cleanliness)

£75

STUDENTS

Application fee

£200 each

Further people

£200 each

Guarantor 

Included

Int. checks

Included

Tenancy Renewal

£150 

NON-STUDENTS

Application Fee

£200 each  

Further people

£100 Each

Guarantor

£100 each

Int. checks

Included

DURING YOUR TENANCY - FEES 

Tenancy Amendment

£80

Tenancy Renewal

£85 (Non student)

Missed rent payment (Day 1)

£35

Late rent payment (Day 2 +)

£10 Per day thereafter

Cancellation of prearranged Cloud9 appointment

£35 

Tenant no show (prearranged appointment)

£35

Failed to give access to a prearranged appointment

£75

Inspection appointment cancelled due to cleanliness

£75 

Rubbish/waste not placed in the correct bin

£35

Replacement standard key (per key)

£25

Replacement key (special / security key) 

Price will vary depending on key type

Unnecessary repair issue(trip switches, locked out of property, shown how to use an appliance etc)

£35

Extra copy of tenancy agreement requested

£15

ANY CHARGES RELATING TO BEHAVIOUR INCLUDING BUT NOT LIMITED TO:

CHARGES

Failure to decrease noise after an instruction

£20 - £40 per person

Verbally abusive or offensive conduct

£30 - £50 per person

Throwing objects from windows

£50 - £75 

Breach of Smoking Policy

£30 - £50 per person

General nuisance (e.g. drunken disorder, late gatherings and general disturbance to other residents

£20 - £40 per person

Unauthorised overnight guests for 2 nights or more per week

£20 - £40 per day 

Use or storage of prohibited items

£20 - £40 per person 

Possession of illegal substance

£60 - £80 per person

Visit to property to make contact with tenant due to overdue rent/payments

£35 per person

Advertisement for a replacement tenant (subject to landlord approval or if replacement tenant(s) found

£180

TENANCY ENDING - FEE

Failure to return keys at the end of tenancy

£25 per key

Lock changes required where security maybe at risk

£75 per lock

Cleaning (if required)

£15 per hour

Removal and disposal of rubbish

£15 per bag

Rearrangement of check out inventory appointment (applies if prearranged appointment cannot be conducted due to tenant neglect/no show/cleanliness)

£75

STUDENTS

Application fee

£200 each

Further people

£200 each

Guarantor 

Included

Int. checks

Included

Tenancy Renewal

£150 

NON-STUDENTS

Application Fee

£200 each  

Further people

£100 Each

Guarantor

£100 each

Int. checks

Included

DURING YOUR TENANCY - FEES 

Tenancy Amendment

£80

Tenancy Renewal

£85 (Non student)

Missed rent payment (Day 1)

£35

Late rent payment (Day 2 +)

£10 Per day thereafter

Cancellation of prearranged Cloud9 appointment

£35 

Tenant no show (prearranged appointment)

£35

Failed to give access to a prearranged appointment

£75

Inspection appointment cancelled due to cleanliness

£75 

Rubbish/waste not placed in the correct bin

£35

Replacement standard key (per key)

£25

Replacement key (special / security key) 

Price will vary depending on key type

Unnecessary repair issue(trip switches, locked out of property, shown how to use an appliance etc)

£35

Extra copy of tenancy agreement requested

£15

ANY CHARGES RELATING TO BEHAVIOUR INCLUDING BUT NOT LIMITED TO:

CHARGES

Failure to decrease noise after an instruction

£20 - £40 per person

Verbally abusive or offensive conduct

£30 - £50 per person

Throwing objects from windows

£50 - £75 

Breach of Smoking Policy

£30 - £50 per person

General nuisance (e.g. drunken disorder, late gatherings and general disturbance to other residents

£20 - £40 per person

Unauthorised overnight guests for 2 nights or more per week

£20 - £40 per day 

Use or storage of prohibited items

£20 - £40 per person 

Possession of illegal substance

£60 - £80 per person

Visit to property to make contact with tenant due to overdue rent/payments

£35 per person

Advertisement for a replacement tenant (subject to landlord approval or if replacement tenant(s) found

£180

TENANCY ENDING - FEE

Failure to return keys at the end of tenancy

£25 per key

Lock changes required where security maybe at risk

£75 per lock

Cleaning (if required)

£15 per hour

Removal and disposal of rubbish

£15 per bag

Rearrangement of check out inventory appointment (applies if prearranged appointment cannot be conducted due to tenant neglect/no show/cleanliness)

£75

STUDENTS

Application fee

£200 each

Further people

£200 each

Guarantor 

Included

Int. checks

Included

Tenancy Renewal

£150 

NON-STUDENTS

Application Fee

£200 each  

Further people

£100 Each

Guarantor

£100 each

Int. checks

Included

DURING YOUR TENANCY - FEES 

Tenancy Amendment

£80

Tenancy Renewal

£85 (Non student)

Missed rent payment (Day 1)

£35

Late rent payment (Day 2 +)

£10 Per day thereafter

Cancellation of prearranged Cloud9 appointment

£35 

Tenant no show (prearranged appointment)

£35

Failed to give access to a prearranged appointment

£75

Inspection appointment cancelled due to cleanliness

£75 

Rubbish/waste not placed in the correct bin

£35

Replacement standard key (per key)

£25

Replacement key (special / security key) 

Price will vary depending on key type

Unnecessary repair issue(trip switches, locked out of property, shown how to use an appliance etc)

£35

Extra copy of tenancy agreement requested

£15

ANY CHARGES RELATING TO BEHAVIOUR INCLUDING BUT NOT LIMITED TO:

CHARGES

Failure to decrease noise after an instruction

£20 - £40 per person

Verbally abusive or offensive conduct

£30 - £50 per person

Throwing objects from windows

£50 - £75 

Breach of Smoking Policy

£30 - £50 per person

General nuisance (e.g. drunken disorder, late gatherings and general disturbance to other residents

£20 - £40 per person

Unauthorised overnight guests for 2 nights or more per week

£20 - £40 per day 

Use or storage of prohibited items

£20 - £40 per person 

Possession of illegal substance

£60 - £80 per person

Visit to property to make contact with tenant due to overdue rent/payments

£35 per person

Advertisement for a replacement tenant (subject to landlord approval or if replacement tenant(s) found

£180

TENANCY ENDING - FEE

Failure to return keys at the end of tenancy

£25 per key

Lock changes required where security maybe at risk

£75 per lock

Cleaning (if required)

£15 per hour

Removal and disposal of rubbish

£15 per bag

Rearrangement of check out inventory appointment (applies if prearranged appointment cannot be conducted due to tenant neglect/no show/cleanliness)

£75

STUDENTS

Application fee

£200 each

Further people

£200 each

Guarantor 

Included

Int. checks

Included

Tenancy Renewal

£150 

NON-STUDENTS

Application Fee

£200 each  

Further people

£100 Each

Guarantor

£100 each

Int. checks

Included

DURING YOUR TENANCY - FEES 

Tenancy Amendment

£80

Tenancy Renewal

£85 (Non student)

Missed rent payment (Day 1)

£35

Late rent payment (Day 2 +)

£10 Per day thereafter

Cancellation of prearranged Cloud9 appointment

£35 

Tenant no show (prearranged appointment)

£35

Failed to give access to a prearranged appointment

£75

Inspection appointment cancelled due to cleanliness

£75 

Rubbish/waste not placed in the correct bin

£35

Replacement standard key (per key)

£25

Replacement key (special / security key) 

Price will vary depending on key type

Unnecessary repair issue(trip switches, locked out of property, shown how to use an appliance etc)

£35

Extra copy of tenancy agreement requested

£15

ANY CHARGES RELATING TO BEHAVIOUR INCLUDING BUT NOT LIMITED TO:

CHARGES

Failure to decrease noise after an instruction

£20 - £40 per person

Verbally abusive or offensive conduct

£30 - £50 per person

Throwing objects from windows

£50 - £75 

Breach of Smoking Policy

£30 - £50 per person

General nuisance (e.g. drunken disorder, late gatherings and general disturbance to other residents

£20 - £40 per person

Unauthorised overnight guests for 2 nights or more per week

£20 - £40 per day 

Use or storage of prohibited items

£20 - £40 per person 

Possession of illegal substance

£60 - £80 per person

Visit to property to make contact with tenant due to overdue rent/payments

£35 per person

Advertisement for a replacement tenant (subject to landlord approval or if replacement tenant(s) found

£180

TENANCY ENDING - FEE

Failure to return keys at the end of tenancy

£25 per key

Lock changes required where security maybe at risk

£75 per lock

Cleaning (if required)

£15 per hour

Removal and disposal of rubbish

£15 per bag

Rearrangement of check out inventory appointment (applies if prearranged appointment cannot be conducted due to tenant neglect/no show/cleanliness)

£75

STUDENTS

Application fee

£200 each

Further people

£200 each

Guarantor 

Included

Int. checks

Included

Tenancy Renewal

£150 

NON-STUDENTS

Application Fee

£200 each  

Further people

£100 Each

Guarantor

£100 each

Int. checks

Included

DURING YOUR TENANCY - FEES 

Tenancy Amendment

£80

Tenancy Renewal

£85 (Non student)

Missed rent payment (Day 1)

£35

Late rent payment (Day 2 +)

£10 Per day thereafter

Cancellation of prearranged Cloud9 appointment

£35 

Tenant no show (prearranged appointment)

£35

Failed to give access to a prearranged appointment

£75

Inspection appointment cancelled due to cleanliness

£75 

Rubbish/waste not placed in the correct bin

£35

Replacement standard key (per key)

£25

Replacement key (special / security key) 

Price will vary depending on key type

Unnecessary repair issue(trip switches, locked out of property, shown how to use an appliance etc)

£35

Extra copy of tenancy agreement requested

£15

ANY CHARGES RELATING TO BEHAVIOUR INCLUDING BUT NOT LIMITED TO:

CHARGES

Failure to decrease noise after an instruction

£20 - £40 per person

Verbally abusive or offensive conduct

£30 - £50 per person

Throwing objects from windows

£50 - £75 

Breach of Smoking Policy

£30 - £50 per person

General nuisance (e.g. drunken disorder, late gatherings and general disturbance to other residents

£20 - £40 per person

Unauthorised overnight guests for 2 nights or more per week

£20 - £40 per day 

Use or storage of prohibited items

£20 - £40 per person 

Possession of illegal substance

£60 - £80 per person

Visit to property to make contact with tenant due to overdue rent/payments

£35 per person

Advertisement for a replacement tenant (subject to landlord approval or if replacement tenant(s) found

£180

TENANCY ENDING - FEE

Failure to return keys at the end of tenancy

£25 per key

Lock changes required where security maybe at risk

£75 per lock

Cleaning (if required)

£15 per hour

Removal and disposal of rubbish

£15 per bag

Rearrangement of check out inventory appointment (applies if prearranged appointment cannot be conducted due to tenant neglect/no show/cleanliness)

£75

STUDENTS

Application fee

£200 each

Further people

£200 each

Guarantor 

Included

Int. checks

Included

Tenancy Renewal

£150 

NON-STUDENTS

Application Fee

£200 each  

Further people

£100 Each

Guarantor

£100 each

Int. checks

Included

DURING YOUR TENANCY - FEES 

Tenancy Amendment

£80

Tenancy Renewal

£85 (Non student)

Missed rent payment (Day 1)

£35

Late rent payment (Day 2 +)

£10 Per day thereafter

Cancellation of prearranged Cloud9 appointment

£35 

Tenant no show (prearranged appointment)

£35

Failed to give access to a prearranged appointment

£75

Inspection appointment cancelled due to cleanliness

£75 

Rubbish/waste not placed in the correct bin

£35

Replacement standard key (per key)

£25

Replacement key (special / security key) 

Price will vary depending on key type

Unnecessary repair issue(trip switches, locked out of property, shown how to use an appliance etc)

£35

Extra copy of tenancy agreement requested

£15

ANY CHARGES RELATING TO BEHAVIOUR INCLUDING BUT NOT LIMITED TO:

CHARGES

Failure to decrease noise after an instruction

£20 - £40 per person

Verbally abusive or offensive conduct

£30 - £50 per person

Throwing objects from windows

£50 - £75 

Breach of Smoking Policy

£30 - £50 per person

General nuisance (e.g. drunken disorder, late gatherings and general disturbance to other residents

£20 - £40 per person

Unauthorised overnight guests for 2 nights or more per week

£20 - £40 per day 

Use or storage of prohibited items

£20 - £40 per person 

Possession of illegal substance

£60 - £80 per person

Visit to property to make contact with tenant due to overdue rent/payments

£35 per person

Advertisement for a replacement tenant (subject to landlord approval or if replacement tenant(s) found

£180

TENANCY ENDING - FEE

Failure to return keys at the end of tenancy

£25 per key

Lock changes required where security maybe at risk

£75 per lock

Cleaning (if required)

£15 per hour

Removal and disposal of rubbish

£15 per bag

Rearrangement of check out inventory appointment (applies if prearranged appointment cannot be conducted due to tenant neglect/no show/cleanliness)

£75

STUDENTS

Application fee

£200 each

Further people

£200 each

Guarantor 

Included

Int. checks

Included

Tenancy Renewal

£150 

NON-STUDENTS

Application Fee

£200 each  

Further people

£100 Each

Guarantor

£100 each

Int. checks

Included

DURING YOUR TENANCY - FEES 

Tenancy Amendment

£80

Tenancy Renewal

£85 (Non student)

Missed rent payment (Day 1)

£35

Late rent payment (Day 2 +)

£10 Per day thereafter

Cancellation of prearranged Cloud9 appointment

£35 

Tenant no show (prearranged appointment)

£35

Failed to give access to a prearranged appointment

£75

Inspection appointment cancelled due to cleanliness

£75 

Rubbish/waste not placed in the correct bin

£35

Replacement standard key (per key)

£25

Replacement key (special / security key) 

Price will vary depending on key type

Unnecessary repair issue(trip switches, locked out of property, shown how to use an appliance etc)

£35

Extra copy of tenancy agreement requested

£15

ANY CHARGES RELATING TO BEHAVIOUR INCLUDING BUT NOT LIMITED TO:

CHARGES

Failure to decrease noise after an instruction

£20 - £40 per person

Verbally abusive or offensive conduct

£30 - £50 per person

Throwing objects from windows

£50 - £75 

Breach of Smoking Policy

£30 - £50 per person

General nuisance (e.g. drunken disorder, late gatherings and general disturbance to other residents

£20 - £40 per person

Unauthorised overnight guests for 2 nights or more per week

£20 - £40 per day 

Use or storage of prohibited items

£20 - £40 per person 

Possession of illegal substance

£60 - £80 per person

Visit to property to make contact with tenant due to overdue rent/payments

£35 per person

Advertisement for a replacement tenant (subject to landlord approval or if replacement tenant(s) found

£180

TENANCY ENDING - FEE

Failure to return keys at the end of tenancy

£25 per key

Lock changes required where security maybe at risk

£75 per lock

Cleaning (if required)

£15 per hour

Removal and disposal of rubbish

£15 per bag

Rearrangement of check out inventory appointment (applies if prearranged appointment cannot be conducted due to tenant neglect/no show/cleanliness)

£75

STUDENTS

Application fee

£200 each

Further people

£200 each

Guarantor 

Included

Int. checks

Included

Tenancy Renewal

£150 

NON-STUDENTS

Application Fee

£200 each  

Further people

£100 Each

Guarantor

£100 each

Int. checks

Included

DURING YOUR TENANCY - FEES 

Tenancy Amendment

£80

Tenancy Renewal

£85 (Non student)

Missed rent payment (Day 1)

£35

Late rent payment (Day 2 +)

£10 Per day thereafter

Cancellation of prearranged Cloud9 appointment

£35 

Tenant no show (prearranged appointment)

£35

Failed to give access to a prearranged appointment

£75

Inspection appointment cancelled due to cleanliness

£75 

Rubbish/waste not placed in the correct bin

£35

Replacement standard key (per key)

£25

Replacement key (special / security key) 

Price will vary depending on key type

Unnecessary repair issue(trip switches, locked out of property, shown how to use an appliance etc)

£35

Extra copy of tenancy agreement requested

£15

ANY CHARGES RELATING TO BEHAVIOUR INCLUDING BUT NOT LIMITED TO:

CHARGES

Failure to decrease noise after an instruction

£20 - £40 per person

Verbally abusive or offensive conduct

£30 - £50 per person

Throwing objects from windows

£50 - £75 

Breach of Smoking Policy

£30 - £50 per person

General nuisance (e.g. drunken disorder, late gatherings and general disturbance to other residents

£20 - £40 per person

Unauthorised overnight guests for 2 nights or more per week

£20 - £40 per day 

Use or storage of prohibited items

£20 - £40 per person 

Possession of illegal substance

£60 - £80 per person

Visit to property to make contact with tenant due to overdue rent/payments

£35 per person

Advertisement for a replacement tenant (subject to landlord approval or if replacement tenant(s) found

£180

TENANCY ENDING - FEE

Failure to return keys at the end of tenancy

£25 per key

Lock changes required where security maybe at risk

£75 per lock

Cleaning (if required)

£15 per hour

Removal and disposal of rubbish

£15 per bag

Rearrangement of check out inventory appointment (applies if prearranged appointment cannot be conducted due to tenant neglect/no show/cleanliness)

£75

STUDENTS

Application fee

£200 each

Further people

£200 each

Guarantor 

Included

Int. checks

Included

Tenancy Renewal

£150 

NON-STUDENTS

Application Fee

£200 each  

Further people

£100 Each

Guarantor

£100 each

Int. checks

Included

DURING YOUR TENANCY - FEES 

Tenancy Amendment

£80

Tenancy Renewal

£85 (Non student)

Missed rent payment (Day 1)

£35

Late rent payment (Day 2 +)

£10 Per day thereafter

Cancellation of prearranged Cloud9 appointment

£35 

Tenant no show (prearranged appointment)

£35

Failed to give access to a prearranged appointment

£75

Inspection appointment cancelled due to cleanliness

£75 

Rubbish/waste not placed in the correct bin

£35

Replacement standard key (per key)

£25

Replacement key (special / security key) 

Price will vary depending on key type

Unnecessary repair issue(trip switches, locked out of property, shown how to use an appliance etc)

£35

Extra copy of tenancy agreement requested

£15

ANY CHARGES RELATING TO BEHAVIOUR INCLUDING BUT NOT LIMITED TO:

CHARGES

Failure to decrease noise after an instruction

£20 - £40 per person

Verbally abusive or offensive conduct

£30 - £50 per person

Throwing objects from windows

£50 - £75 

Breach of Smoking Policy

£30 - £50 per person

General nuisance (e.g. drunken disorder, late gatherings and general disturbance to other residents

£20 - £40 per person

Unauthorised overnight guests for 2 nights or more per week

£20 - £40 per day 

Use or storage of prohibited items

£20 - £40 per person 

Possession of illegal substance

£60 - £80 per person

Visit to property to make contact with tenant due to overdue rent/payments

£35 per person

Advertisement for a replacement tenant (subject to landlord approval or if replacement tenant(s) found

£180

TENANCY ENDING - FEE

Failure to return keys at the end of tenancy

£25 per key

Lock changes required where security maybe at risk

£75 per lock

Cleaning (if required)

£15 per hour

Removal and disposal of rubbish

£15 per bag

Rearrangement of check out inventory appointment (applies if prearranged appointment cannot be conducted due to tenant neglect/no show/cleanliness)

£75